Management Tips

While GPG works mainly in the Transportation space, we are constantly researching and monitoring the leading sources for Management Tips. Enclosed is an array of Management Tips and Practices that we keep refreshing for our Client’s needs. We are constantly updating our Clients with the newest and most effective Practices Outside of the Industry that applies within their Business.

January 1, 2014

To Learn Something New, Spend Time with Other Companies

The most innovative ideas often come from crossing boundaries. So if you want to learn new things this year, try spending time at other smart companies – even those outside of your industry. Learning directly from other companies is a useful, underutilized form of research for finding ways to improve performance. Venture out to see other firms or invite another organization to visit yours. By taking the time to visit other companies, you’ll have the chance to see how other organizations do their work and approach problem-solving. You’ll see how peers set goals, find ways of achieving them, and measure performance. Encouraging visits from other companies can also help connect you to possible future employees. It lets the frontline staff serve as tour guides, thereby honing their communication and presentation skills. And it shows off what you can do.

Adapted from “Learning New Things Means Getting Up From Your Desk” by Brad Power.

Accept It -€“ Technology Plays Key Role in Driving Efficiencies Says Trucking Industry Expert

Posted in Service Providers, Trucking on January 22nd, 2013

…the deep industry expertise these professionals bring to the company and its wide range of customers. Jack Porter has witnessed a number of changes during his four decades in the trucking industry. Starting as a management trainee at Mack Trucks in 1977, and spending nearly two decades running a heavy-duty truck dealership as well as more than 10 years with Decisiv, Porter has seen the good, the bad and the ugly over the last 35+ years. €œW Continue reading →

Headache Relief – Task Force Aims to Identify, Create Solutions to Manage, Minimize Downtime

Posted in Fleets, Trucking on April 16th, 2013

…ssociation’s Technology and Maintenance Council which is being spearheaded by Jack Porter. “Defining downtime is an industry-wide challenge – when it starts, what are its true costs . The true cost of downtime really elevates the importance of the service and repair process to the C-level and boardroom level because it fundamentally impacts asset utilization and a company’s bottom line,” according to Porter. There’s a good reason the trucking eco… Continue reading →

Paying your Key People like Partners -€“ Jack Porter

Posted in Service Providers, Trucking on April 25th, 2011

We have just gone through the “Great Recession”, and as a result, most of you have right-sized your businesses. The recession has left your balance sheets tattered, your bankers continue to ask some probing questions on solvency, and your customers continue to grind away on your pricing strategies. That said, let’s face facts: this industry is about to explode with increasing pressure on both capacity and margin. We are poised to rebound, with t… Continue reading →

Service Provider Focus -€“ by Jack Porter

Posted in Service Providers, Trucking on May 19th, 2011

I have the unique opportunity to work with the Service Provider and the Fleet Maintenance Client. The number one problem I consistently hear in this world is real-time, accurate communication during the diagnosis and the repair of Fleet units over the road. Currently, that communication is usually a long, drawn-out process of multiple phone calls, followed up by faxes of documentation. The more advanced have started to communicate over e-mail. A… Continue reading →

7 tips for Service Sales Support in the CSA Era -€“ Jack Porter

Posted in Service Providers, Trucking on April 7th, 2011

During a recent interview with Heavy Duty Trucking on the subject of CSA in the Service Provider world, the interviewer asked me a probing question, “What would you suggest a Service Location do to get ready for CSA?” An interesting question that made me immediately review all of the best practices I could suggest, and prioritize them for a caring Service Provider candidate: First of all, you better have a culture that cares about the Service C… Continue reading →

CSA and Over the Road Repairs -€“ Jack Porter

Posted in Service Providers, Trucking on March 16th, 2011

With the onslaught of CSA hitting the trucking industry full force, there will prove to be a new challenge to the On Road Repair process. As we have heard from many Carriers before, the challenge of getting units through the Service Provider in a timely fashion becomes an expensive endeavor and a planning nightmare. With the addition of CSA, and the impact an On Road “Out-of-Service” violation has on that CSA score, there needs to be added empha… Continue reading →

How Does Your Fleet Stack Up Against the Competition?

Posted in Fleet Maintenance on December 2nd, 2014

Want to improve your profitability but aren’t sure where to start? The Truckload Carriers Association (TCA) and Decisiv can help. For more than 12 years, we’ve been working with TCA to provide fleet performance operational benchmarks. “The current benchmarking groups have found not only financial benefits, but also operational benefits and performance benefits,” said Jack Porter, most recently a Decisiv senior consultant and now an independent c… Continue reading →

Decisiv Maintenance Summit Focuses on Key Service Management Challenges

Fifth annual gathering attendees address several issues, including technician recruiting, training and retention needs Glen Allen, Virginia — December 2, 2014 — Decisiv, Inc., the leading provider of Service Relationship Management (SRM) solutions for commercial assets, today announced that a highly satisfied group of fleet and service provider management personnel attended its 5th annual Maintenance Summit. The unique opportunity to share best… Continue reading →

Decisiv Maintenance Summit Gets High Marks

Fourth annual gathering features highly rated meeting topics, discussions and presentations, and a free exchange of ideas about industry issues and solutions  Glen Allen, Virginia – December 10, 2013 – Decisiv, Inc., the leading provider of Service Relationship Management (SRM) platforms for fleet maintenance, today announced results and findings of its 4th Annual Maintenance Summit. This year’s Summit featured a record number of fleet and serv… Continue reading →

Industry Issues, Solutions Get High Marks at Decisiv Maintenance Summit

Posted in Fleet Maintenance Software on December 10th, 2013

Decisiv’s fourth Annual Maintenance Summit drew high ratings and a record number of attendees from fleet, dealer and service provider organizations. Facilitated by Jack Porter, Decisiv’s senior consultant, the summit featured discussions, presentations and idea exchanges about industry issues and solutions. Of special interest were topics about pressing industry issues, including the growing shortage of technicians and thoughts on how to use mor… Continue reading →